Blog

Training Tips

Ask the People Who Do the Work By Deborah Gantos Last issue we talked about getting your employees engaged in promoting and growing your business. Here are some more ideas. Talk to them one on one. You say you have too many people and no time? Not so. A top executive...

Human Beings…Not Just Resources

By Deborah Gantos In previous articles, I have suggested some ways to better communicate with employees. In this issue, I will be focusing on one-on-one conversation between owner and employee/staff. This depends on how many employees/staff you have. If you have fewer...

Family Business Considerations: The Family Dynamic

By Deborah Gantos The following situations are composites of real case studies. All names and identifiers have been changed to maintain confidentiality. Situation 1 Mom and Dad own the business and have five children: Samuel, oldest son; Russ, second oldest son;...

Family Business: Communication at the Business Level

By Deborah Gantos In the past two issues, we have discussed the three levels of communication and how deeply they affect the interactions, progress and even success or failure of a business. In part 1, we examined the individual’s role in helping or sabotaging...

Family Business: A Case Study

By Deborah Gantos [Editor’s note: This is a composite of many cases I have facilitated in providing counsulting, counseling and training for dysfunctional family businesses. The names, places and characters have been changed to protect the guilty and guiltless: humor...

The Importance of Market Research for your Business

By David Castlegrant In 25 years, as a consultant for over 200 small businesses, I have found very few, maybe 5%, had a consistent marketing strategy. Even fewer reported doing any direct marketing research. Most companies rely on their experience rather than a...

The Two Keys of Employee Motivation

By David Castlegrant After researching the theme of this article, I found there is no shortage of material on the topic of employee motivation: 10 Ways, 18 Points, 5 Better Ways and The Number One Way. Remove” motivate” and replace with “how to make your first million...

When Small Business Sells to Big Business

By David Castlegrant Once upon a time, there was no Internet. Back then, smart phones and handheld devices did not exist. Companies were forced to conduct business using paper, typewriters and selling products face-to-face locally. With the advance of the Internet, a...

Loss Prevention Training For Small Business

By David Castlegrant Many years ago, I attended a retail store loss prevention training conference in Lansing, MI. One of the speakers at this conference said something that has stuck with me for almost 30 years. The presenter was a retired police detective turned LP...

Recent Tweets