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Strategic Planning Tips

By David Castlegrant All businesses need to establish a strategy to address its future viability. To just survive is never a good business strategy. And, the lack of strategic planning (and planning in general) will create nothing but a sense of being perpetually lost...

Family Business: An Insider’s Perspective

By Deborah Gantos [Editor’s note: This article is a composite of research, experience and an interview with David Castlegrant, a business services consultant, entrepreneur and President of a family business: David Castlegrant & Associates] ST: When you think of...

Loss Prevention Tips: Part III – Loss Prevention Training

By David Castlegrant As you may recall from the previous two installment of this series, loss prevention is a multi-dimensional field and covers many related risk management topics. In this third installment, the theme shifts to the education and training of store...

Loss Prevention Tips Part II

Customer & Worker Safety As I mentioned in the first installment of this series, loss prevention is a multi-dimensional field and covers known theft as well as inventory control, customer and worker safety, building and property security, fire prevention, and...

Loss Prevention Tips (Part I)

By David Castlegrant In my over twenty years as a retail operations director, loss prevention was always a critical part of my job responsibility. Typically, when one thinks of loss prevention (LP) the topics that tend to be addressed include the control of...

Motivating Employees

By David Castlegrant Do You Have the Right Stuff? After researching the theme of this article, I found there is no shortage of material on the topic of employee motivation: 10 Ways, 18 Points, 5 Better Ways and The Number One Way. Remove "motivate" and replace with...

Challenges and Solutions for Surplus Stores

By David Castlegrant Surplus Today conducted an industry survey to gather insight and specifics about the military surplus industry, the challenges and solutions they face. Army Navy surplus store owners are faced with surviving in a niche market that in part relies...

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